KnearMe Portfolio Operations Runbook
Health checks
Section titled “Health checks”- Production:
https://knearme.co/api/health - Staging:
https://staging.knearme.co/api/health
Incident triage sequence
Section titled “Incident triage sequence”- Confirm current deploy SHA in Vercel.
- Check API health endpoint status.
- Inspect recent changes in portfolio and edge worker routes.
- Determine whether issue is app runtime, edge route ownership, or external provider outage.
Edge-coupled incident handling
Section titled “Edge-coupled incident handling”If failure affects edge-owned API routes:
- Check
apps/knearme-edgedeployment and route ownership. - Temporarily disable affected Cloudflare route ownership to return traffic to origin.
- Re-validate
/api/healthand impacted write paths.
Rollback strategy
Section titled “Rollback strategy”- Vercel rollback to last known good deployment for app issues.
- Route-level rollback in Cloudflare for edge interception issues.
Escalation references
Section titled “Escalation references”apps/knearme-edge/docs/PRODUCTION_CUTOVER_RUNBOOK.mddocs/engineering/exec-plans/staging-production-environments-execplan.md